
All Coolthermal online purchases take place in a safe environment using the latest Secure Socket Layer (SSL) technology to protect our customers. When you place your order you will be forwarded to a secure payment page which will display the closed padlock icon at the bottom of the screen reassuring you that you are in a completely safe shopping environment.
Because we used Protx, a specialist third party, to process your payments we will never keep your your card details on our files which means that you can shop with peace of mind.
If we feel that an order is suspicious in any way, for example where the details provided do not match the details held by the card issuing bank, we reserve the right to refuse it.
If you have any questions/ comments about privacy drop us a line at
enquiry@coolthermal.co.uk
